Store Fulfillment with Autonomous Mobile Robots and In-Store Customers
Omnichannel services, such as buy-online-pickup-in-store, curbside pickup, and ship-from-store, have shifted the order-picking tasks previously completed by in-store customers doing their own shopping to the retailer’s responsibility. To fulfill these orders, many retailers have deployed a store fulfillment strategy, where online orders are picked from brick-and-mortar retail store shelves. We focus on the design of … Read more